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Earn Certificates You Want - At Schools You Love!

Designed for busy professionals just like you, these online, self-paced programs can be completed within 24 - 32 hours. Enjoy short videos, engaging discussions, hands-on projects, and downloadable toolkits filled with templates, assessments, eBooks, posters, and team-focused activities. Plus, each time you take these $4,995 programs, you get a classroom device to keep!

Get a new M4 iPad Pro, MacBook Air, or $1000 Amazon card to buy your own device.

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See our programs:

Big Data - Customer Experience - CX 2.0 - Design Thinking - Digital Marketing - Engineering Leadership - IT & Cybersecurity - Strategic AI - Strategic AI & CX in Healthcare - Strategic AI in Sales - Transformative Leadership - Women in Leadership

Choose From Over 20 Universities

Some of our university partners

See the school list

Our university partners

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American College of Education

Arizona Christian University

Ashland University

Furman University

Houston Christian University

Linfield University

Minnesota State University, Mankato

Our Lady of the Lake University

Rockford University

Seton Hall University

Shenandoah University

Southern Connecticut State University

Southwestern Law School
St. Joseph's College Indiana

Texas Wesleyan University

University of California, Irvine

University of California, Santa Barbara

University of Colorado, Boulder

University of Colorado, Colorado Springs

University of New Haven

University of North Dakota

University of North Georgia

University of Oklahoma

University of Richmond

University of San Francisco

University of Wisconsin, Stout
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Big Data

From the foundations of big data to advanced topics, to a hands-on AI workshop, you'll learn strategies and tactics that result in real business value ....

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Course Description

Big Data is Big Business. It requires a solid understanding to achieve real value for your company. From the foundations of big data to advanced topics, you'll learn the advantages of on-premise vs. hosted vs. cloud solutions, the importance of analytics and visualization, and strategies to analyze structured and unstructured data to produce real business value. Explore machine learning and artificial intelligence, and find out what's behind the chat-bots of today. You're guided through tools of the industry and gain hands-on experience with conversational AI in an AI Workshop. Then, discover big data security and dive into data integration processes. At the end of the program, you'll develop your own Executive Presentation to convince the C-suite on the value of well-structured Big Data solutions.

During the course, you'll enjoy the Big Data Ultimate Toolkit, with OVER 60 assessments, worksheets, templates, discussion posters, planning guides, and customizable presentations. All to help YOU succeed in this growing field.

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "My favorite parts were CHATGPT and AI! It's all everyone is talking about, and I personally loved understanding it and how I can leverage it in my own life. On a career note, learning about security, governance, the cloud, data lakes, etc. was great for me to know. The better I can understand the positives/negatives of certain IT architectures, the better I can understand my customer's needs. Thank you for a great course!" - Alexa P., IT Project Manager
  
  "The capstone project is very rewarding because I get to combine all the knowledge I've got and see the benefit of what I have just learned." - Adhika W., Data Engineer
  
  "I loved all hands-on activities and particularly experimenting with AI tools - my first go at it as part of this course so, THANK YOU for making me do and showing how easy it can be to take the first (baby) steps!" - Michaela P., Network Architect
  
  "My favourite part of the program was Module 6 Big Data Security. I enjoyed learning about statistics of breaches and liked reading through other's thoughts on the same topic in the discussions." - Ajay P., Systems Analyst
  
  "Overall great material and easy to follow. Great for the business executive." - Justin D., V.P. Cloud Infrastructure
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The Modules - see brochures (below) for details

1 - The Foundations of Big Data

2 - Big Data Infrastructure Solutions

3 - Data Analytics, Platforms, Tools of the Industry

4 - Artificial Intelligence & Machine Learning

5 - Artificial Intelligence Workshop

6 - Big Data Security

7 - ETL Methodologies & Strategy

8 - Digital Transformation & the C-Suite

Your Capstone - Big Data Strategic Plan

Capture your program success and demonstrate ROI with a personalized, detailed Big Data Strategic Plan that includes problem statement, vision, goals, KPIs, initial programs, requirements, risks, solution architecture, roadmap, and more. By the end of this program your Capstone Project, templates, and materials you've worked on throughout the course formulate your very own Professional Big Data Portfolio.

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Available at these Universities - Download and Share!

See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).

Ashland University - Big Data Brochure - 3.2 CEU

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Customer Experience

This flagship course equips you with practical skills as you explore key strategies and tactics that empower you to drive positive change for your organization ....

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Course Description

Customer loyalty, engagement, and retention depends on the relationships you build with customers. Internationally recognized, the Customer Experience Certificate Program is designed by industry executives and thought leaders as a challenging interdisciplinary curriculum. This program equips you with essential knowledge, practical skills, and resources to navigate the dynamic world of CX. Whether you're a seasoned professional or just starting, you'll find each module insightful and critical to building the skills needed.
Each module builds your skills, helps you develop strategies, and provides you OVER 70 workbooks, eBooks, team-focused activities, templates, assessments, planning guides, posters - AND an Artificial Intelligence (AI) Workshop! All to help YOU on the road to immediate success.

Roll-up your sleeves and be prepared to learn innovative methodologies developed by top companies to enhance the Customer Experience in your organization. Work on your own projects throughout the program to reap the fastest ROI and walk away ready to make a difference. Join us to embark on a journey to learn the key principles, strategies, and tools that will elevate your CX expertise and empower you to drive positive change.

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "The topics and materials are wonderful. The assignments were also very helpful in applying the theory and tools taught in the presentations" - Hari P., Marketing Director
  
  "Journey mapping was my fav! The tools, resources, and presenters were so engaging and enjoyable. I absolutely loved the templates!" - Dernikka D., Program Manager
  
  "Loved all the applicable acronyms e.g. SUCKS, FOSSE, HEART, and SHAPE! The Persona, Journey Mapping and Maturity Assessment were hard-hitting - I already put those to good use. The last two modules on culture and selling up really wrapped things up nicely. Thanks for the opportunity to participate and learn!" - Deidre W., Account Associate
  
  "I thought I knew customer experience and that our own program was complete until I took this course. Wow. All the topics and the hands-on activities were my favorites - they were excellent and relevant. I am definitely changing up the way we do things and putting these tools to use in our own Customer Experience Program immediately. - Karen K., Customer Experience Director
  
  "This new journey mapping and personas approach will help going forward. We have attempted both in the past and never really got anywhere with it. The approach provided by this program made it fun and a process that can include the whole group. Also, the HEART exercise. Bravo! " - Bob F., Marketing Director
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The Modules - see brochures (below) for details

1 - Introduction to Customer Experience

2 - Customer Experience strategy for Success

3 - Your Customers - Their Journey

4 - Accelerate and Improve Decisions with Data

5 - Customer-Focused Innovation

6 - Principles of Customer Relationship Building

7 - Customer-First Culture

8 - Navigating Politics of Change

Your Capstone - Your Strategic Customer Experience Plan

This Strategic Plan allows you to capture your learning in a very real document to help drive CX throughout your entire company. By the end of this program, your Capstone Project along with the templates and materials you've worked on, becomes a critical piece of your very own Professional Customer Experience Portfolio.

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - Customer Experience Brochure - 3.2 CEU

Minnesota State University, Mankato - Customer Experience Brochure

Rockford University - Customer Experience Brochure

Seton Hall University - Customer Experience Brochure - 3.0 CEU or 2 AC toward MS in Management (+1 project AC)

University of California, Irvine - Customer Experience Brochure

University of California, Santa Barbara - Customer Experience Brochure - 3.2 CEU

University of Colorado, Boulder - Customer Experience Brochure

University of North Dakota - Customer Experience Brochure

University of Oklahoma - Customer Experience Brochure

University of Richmond - Customer Experience Brochure - 3.0 CEU

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Customer Experience 2.0

This course serves as an ideal "next step" in customer experience mastery and builds on the prerequisite Customer Experience Certificate Program ....

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Course Description

Prerequisite: The Customer Experience Certificate Program

This is the perfect "second helping" of customer experience! The CX 2.0 Certificate Program is an advanced course tailored to boost your expertise and expands upon the concepts and skills you learned during the prerequisite course, The Customer Experience Certificate Program. CX 2.0 acts as a vital steppingstone, equipping you with the necessary knowledge to fully harness and expand your competencies. Build on the foundations and toolkit you already developed and explore the intricacies of delivering value to both your customer and your organization.

The Modules - see brochures (below) for details

1 - Customer Experience – Today’s Disrupted Customer

2 - Balanced Success – Value to Customers & Business

3 - Value-Stream Mapping & Relationship Continuum

4 - Changing Technological Landscape

5 - CX Performance & ROI

6 - Impact of Diversity on CX

7 - The Power of One – Your Critical Experience Makers

8 - Achieving the Dream – Organizational Change

Your Capstone - The 30-60-90 Day CX Plan

The 30-60-90 Day CX Plan will help you capture your new insights and skills in a tangible format to aid you in implementing CX across your entire organization. The result is an actionable guide, infused with your vision, goals, insights, plans, and initial programs, helping to drive CX change.

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - CX 2.0 Brochure - 3.2 CEU

University of California, Irvine - CX 2.0 Brochure

University of Richmond - CX 2.0 Brochure

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Design Thinking

Practice core concepts, apply techniques, and gain practical tools to help evolve customer's needs into innovative human-centered solutions ....

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Course Description

Design Thinking is about innovation. If this excites you - this is the right program to pick! Learn new ways to infuse Design Thinking into your organization's DNA, encourage creativity, manage complexity, visualize, prototype, test, and more! Each module builds your skills and helps you work out your strategies. Gather a full toolkit of OVER 60 workbooks, eBooks, team-focused activities, templates, prototyping tools, assessments, planning guides, customizable presentations, and culture posters. All to help YOU on the road to success.

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- Student Testimonials
  
  "Diving deep into the customer's mindset while product designing is something I didn't do much before. This program definitely gave me a way to think towards this direction. Loved it!" - Monika D., Solution Architect
  
  "My favorite part was how streamlined it felt. This was something that was easy to find time for in my already busy schedule. I enjoyed the prototyping portion of the course the most. Possibly because I rarely engage in this step in my work, but also because it is very powerful to see an idea become tangible." - Kristin S., Marketing Director
  
  "I liked the journey mapping module, thinking through ways to optimize real problems we are facing at my company today and having time to think through optimizations or improvements. I liked the combination of video lessons and interactivity. I also really liked the last module as a wrap up. Great course - I have already recommended it to others on my team!" - Andrew W., Project Manager
  
  "I really liked the parts that included downloading and using the templates. For someone like me who's doing this course anew, it was helpful to get real hands-on experience with the tools provided. I was really impressed with the quality of the program." - Kishan P., Senior Portfolio Success Manager
  
  "I most enjoyed Module 5 -- specifically learning new ways of brainstorming. I could definitely see these as being beneficial and applicable to my design function, and is something I can bring back to my team and feel confident that it would shed a new light on our existing process. I really enjoyed this course and am looking forward to telling my team mates about it! Thank you." - Matt F., Director of Operations
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The Modules - see brochures (below) for details

1 - Introduction to Design Thinking

2 - Designing for Empathy

3 - Introduction to Visualization

4 - Persona & Journey Map Design

5 - Ideation in the Design Thinking Process

6 - Prototyping

7 - Validation

8 - Implementation & ROI

Capstone Project: Your Design Thinking Strategic Plan

Gain insights to complete your own Design Thinking Strategic Plan for your organization. Whether you use it to invoke cultural change or team growth, or to change your business, customize this 25-page document to become yours, and put the power to operationalize creative and innovative thinking into your own hands. This, plus your coursework and toolkit, make up your customized Design Thinking Portfolio!

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
American College of Education - Design Thinking Brochure - 9.0 AC

Ashland University - Design Thinking Brochure - 3.2 CEU

St. Joseph's College Indiana - Design Thinking Brochure

University of Wisconsin, Stout - Design Thinking Brochure

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Digital Marketing

Discover the principles and skills to improve and transform your digital marketing, including social media, email campaigns, display ads, and more ....

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Course Description

The Digital Marketing space is booming - and now you can boom with it! Kick your career into high gear as you learn in-demand marketing skills: omni-channel marketing, social media strategy, marketing analytics, key data metrics, customer-centric approaches, and, most importantly, how to connect the dots to the bottom line via customer acquisition and retention. Designed by leading experts in their field, this nationally recognized program comes with the Digital Marketing Ultimate Toolkit with over 60 templates, eBooks, spreadsheets, calendars, posters, checklists, strategic planning guides, and executive presentations.

This is a growing, competitive marketplace. The comprehensive Digital Marketing Certificate Program will provide you with the skills you need to succeed in today's online world. This is a course for those at every level, whether you're taking your first steps towards becoming a digital marketing professional or sharpening your existing skills. Don't miss this opportunity to transform your career – enroll now and start learning today!

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "The Overall Course was awesome and all the speakers were very knowledgeable and interactive. I thoroughly enjoyed the Marketing Data & Analytics segment as it provided valuable insights into the proactive steps required for managing campaigns in real time." - Sandesh S., Marketing Cloud Engineer
  
  "This was an excellent program for me as a manager to understand the scope of the digital marketing campaigns that my teams will be initiating with my help. I feel that after I have taken the program, I can talk about its merits to my partners in my non-profits. The last module on marketing analytics was very interesting to know how data can be presented in an effective way for stakeholders to make intelligent decisions. To me, this was a very exciting program. The videos were energetic and pointed me to resources I could subscribe to. Having this online, I'm able to go back and replay all the videos that I want to dive deeper into. I think that's a great benefit." - Yvette N., Sr. Project Manager
  
  "I liked each of the modules. The speakers shared their expertise in a great way - easy to understand. The materials will be great assets going forward. The activities made me stop and think - but in great ways! Each module was great! Thanks to everyone involved in putting this program together! Great job!" - Becky B., Vice President & Digital Marketing Strategy Manager
  
  "My favorites: the variety of speakers, the course organization, short and concise presentations, the order subjects were presented, the many templates and posters, and the additional resources provided. Thank you for the opportunity to take this course! - Susan S., Sales Support
  
  "There were several topics and modules I personally liked but the ones handled by Sue Grabowski on Digital Strategy, Brandon Wanton on Marketing Automation, and Matt Bailey on Marketing Data Analytics & Content were outstanding. All modules really added value to my overall comprehension of what a positive impact a well-defined strategy as well as proper understanding of Automation/data analytics & content can do to for a successful digital marketing campaign. The overall content was way above my expectations, so congrats to the ones in charge." - Dilson L., Sales Planning & Development Director
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The Modules - see brochures (below) for details

1 - Your Digital Strategy

2 - Customer Insights - The Ultimate Digital Marketing Guide

3 - Marketing Automation

4 - Content Marketing

5 - Social Media & Organic Marketing

6 - Driving Leads & Sales with Paid Search

7 - Marketing Data & Analytics

8 - Digital Transformation

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Arizona Christian University - Digital Marketing Brochure

Ashland University - Digital Marketing Brochure - 3.2 CEU

Furman University - Digital Marketing Brochure - 3.2 CEU

Shenandoah University - Digital Marketing Brochure

Texas Wesleyan University - Digital Marketing Brochure

University of San Francisco - Digital Marketing Brochure

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Engineering Leadership

Strengthen your leadership style, communication, motivation, and influencing skills, and prepare for future growth and personal success ....

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Course Description

In today's world, technological advances alone are not enough. Now more than ever, our companies need leaders who are empowered. Not only with technical know-how, but with the confidence to lead others in creating the breakthroughs of tomorrow. The Engineering Leadership Certificate Program delivers just what you need - powerful insights, strategies, tools to increase your impact, strengthen your competitive edge, and accelerate your career. This program also delivers over 60 tools, including eBooks, work templates, workshop materials, and cultural posters to share with teams.

To excel as a leader in your field, it's important to have a foundation for leadership that can be implemented and measured across multiple disciplines. This professional development program is taught by expert faculty and will develop your skills so you can interact and execute as a leader within multiple types of engineering environments.

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "Very good program to bring all the concepts of leadership development together. I enjoyed these modules across the entire course. Thank you for the thoughtful lessons and insightful exercises. I especially liked how Module 8 brought the high-level concepts together into an actionable long-term plan. The ability to be authentic and place others above your own goals consistently and develop a strong vision to deliver on business objectives, is a powerful attitude and mentality to make one a successful leader. Can't wait to apply what I've learned on my leadership journey!" - Steven S., New Product Introduction Manager and Agile Coach
  
  "The entire program was great! The assignments were really interesting and thought provoking. Making sure we think in a different dimension. I have already recommended the program to our engineering staff. Great course, loved it overall" - Srikanth S., Technical Architect
  
  "This program overall was well put together and thought-provoking. I enjoyed how much learning material was provided that can be utilized for years to come. I also enjoyed the self-assessments - providing us the opportunity to see where development may be important. Overall, this was a useful, fact-based, enjoyable program." - Jessica F., Manager of Research & Development
  
  "As we went on, I found myself thinking more deeply about who I am as a leader and what it is I'm looking forward to accomplishing in my career. The last few really got immersive for me. The videos are just the right length. My guys could learn from this program. It's not too in the weeds and can be done at their pace. I'm glad I invested the time. - Wesley O., Operations Manager
  
  "I really enjoyed listening to the Speakers. It brought a varied understanding of topics as presented by industry experts and helped explore other industry experts available online. Thank you for providing such an amazing program. This has helped open a variety of possibilities and opportunities to explore in the world of leadership. I hope that I can put into practise the theory that's been experienced throughout this program. Thank you again." - Beau T., Physical Security Technology Administrator
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The Modules - see brochures (below) for details

1 - Effective Leadership Elements & Style

2 - Leadership & Communication Tools

3 - Theoretical Leadership Modules

4 - Leading Innovation & New Product Development

5 - Sustainable Engineering & Leadership

6 - Creating a Positive Corporate Culture

7 - Global Leadership & Diversity

8 - Competencies & Measures for Engineering Leadership

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - Engineering Leadership Brochure - 3.2 CEU

Shenandoah University - Engineering Leadership Brochure

University of California, Santa Barbara - Engineering Leadership Brochure - 3.2 CEU

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IT & Cybersecurity Leadership

Safeguard sensitive information, ensure compliance with regulations, and guide your teams toward a security-conscious culture ....

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Course Description

This comprehensive program delivers a transformative journey into the intricate facets of leadership within technology, covering vital topics such as cybersecurity strategy, risk management, legal compliance, and the cultivation of a security-aware culture. Crafted for both emerging and seasoned IT professionals, you’re immersed in practical projects and peer-to-peer discussions as you apply principles and techniques to drive your cybersecurity goals. The course integrates real-world case studies to provide practical insights and strategic acumen necessary for effective leadership in the dynamic realms of technology and security.

As part of the program, you’re provided the Leadership 360° Survey & Action Plan, the Cybersecurity Assessment Plan, and the Ultimate Toolkit with over 60 worksheet templates, eBooks, assessments, spreadsheets, discussion posters, cultural aids, checklists, strategic planning guides, and workbooks.

During this program, create your own project to engage fellow employees in security awareness, in a hands-on AI workshop.

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The Modules - see brochures (below) for details

1 - Introduction to Cybersecurity Leadership Essentials for Managers

2 - Strategic Planning, Policy, & Leadership

3 - Identifying Technological Cybersecurity Risks

4 - Enterprise, Cloud and Human Risk

5 - Effective Communication for IT Leaders

6 - Time Management for IT Managers

7 - Security and IT Legal Compliance

8 - Security Awareness and Culture

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - IT & Cybersecurity Leadership Brochure - 3.2 CEU

California State University, Santa Barbara - IT & Cybersecurity Leadership Brochure - 3.2 CEU

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Strategic Artificial Intelligence

Gain a competitive advantage by leveraging AI's limitless potential. This course features an exploration in practical business applications with a hands-on AI workshop ....

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Course Description

In this cutting-edge course, you'll dive deep into the realm of AI, exploring its principles, applications, and transformative impact on various industries. AI has rapidly evolved into a groundbreaking technology that empowers machines to simulate human intelligence, enabling them to learn, reason, and make decisions. Throughout this course, you'll unravel the fundamental concepts of AI, from machine learning and natural language processing to computer vision and robotics.

Whether you're a tech enthusiast, a business professional, or simply curious about the future of AI, this course offers you a comprehensive and approachable learning journey. During the course, you'll enjoy the Strategic AI Ultimate Toolkit, with OVER 60 assessments, eBooks, worksheets, templates, discussion posters, and guides. All to help YOU succeed in this growing field.

Experience engaging lessons that not only introduce you to the theoretical aspects of AI but also provide hands-on experiences through practical exercises and real-world examples. You'll explore AI-driven innovations that shape our daily lives, from virtual assistants and autonomous vehicles to healthcare advancements and personalized recommendations. Even a ChatGPT workshop!

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "In all honesty I wasn't sure what to expect with a strategic AI program. I had also taken a couple of stand-alone AI courses on LinkedIn Learning, as well as the Generative AI Certification Program produced by LinkedIn Learning and Microsoft. However, I really enjoyed this program MUCH more. Strategic AI has now become my most favorite area of AI and hope to carve out a role within my organization (or who knows, maybe even another by way of moving up the chain) and help implement AI technology." - Adam H., Program Manager
  
  "Taking this course has been a fantastic experience! The course material was incredibly thorough, providing a comprehensive understanding of AI strategies and their applications in various industries. The assignments were engaging and thought-provoking. They were not only interesting but also a lot of fun to complete. I especially loved the part where we used Chat GPT to complete the AI project. Overall, I would highly recommend this AI strategic course to anyone looking to expand their knowledge in this exciting field. It's not just educational; it's an enjoyable journey of learning and discovery!" - Malini G., Technical Architect
  
  "There are so many AI tools and knowledge offered. I have taken notes on all those tools for videos, images, creation, and enterprise-level AI supporting platforms. I also appreciated all the insights from the existing international organizations that have implemented AI and the shared expertise." - Jyothikiran S., Customer Success Architect
  
  "I felt it was a very practical course that covered many topics I have considered and some I hadn't thought of. The AI we have implemented was developed through one of our partners, so I hadn't ever considered what would go into developing an ethical AI platform before. After taking this course, I'm the most well-versed employee outside of IT in AI!" - Jeff A., Vice President of Operations
  
  "My favorite part was the ideation project, where you used Bard or ChatGPT to ideate and come up with an original work. While all aspects of the course were effective, this is the one that got me the most excited about how it will be incorporated into my daily workstream. I definitely plan on sharing what I learned with the rest of my team and encourage them to also take the course so our group can innovate together most effectively." - Rob N., Revenue Operations Manager
  
  "The topics and presentations were awesome, along with the PDF material. Really liked this course, found it much more interesting than the previous courses I've taken, mainly since the material is truly on the cutting edge. Would definitely recommend this course to colleagues!" - Tyra H., Principal Technical Manager
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The Modules - see brochures (below) for details

1 - Introduction to Strategic AI

2 - A New Strategic Framework for Applying AI

3 - Embracing AI's Disruptive Power in Your Job

4 - AI's Disruptive Power Across Industries

5 - Using AI for Creative Innovation!

6 - Concerns & Risks Around AI

7 - Quantifying the Impact of AI

8 - Driving AI Transformation & Adoption

Capstone Project: The Strategic AI Implementation Plan

This document comes complete with 27 pages of examples and helpful information for you to customize for your own business needs. Throughout the course, capture your knowledge in each section to develop your action plan and help drive your AI transformation forward! By the end of this program your Capstone Project, templates, and materials you've worked on throughout the course formulate your very own Professional Strategic AI Portfolio.

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - Strategic AI Brochure - 3.2 CEU

Furman University - Strategic AI Brochure - 3.2 CEU

Houston Christian University - Strategic AI Brochure

Linfield University - Strategic AI Brochure - 3.2 CEU

Our Lady of the Lake University - Strategic AI Brochure

Southern Connecticut State University - Strategic AI Brochure

Southwestern Law School - Strategic AI Brochure

University of Colorado, Colorado Springs - Strategic AI Brochure

University of North Georgia - Strategic AI Brochure

University of San Francisco - Strategic AI Brochure

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Strategic AI & CX in Healthcare

For healthcare professionals and those passionate about leveraging AI and CX to optimize patient outcomes ....

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Course Description

Unlock the potential of AI and customer experience (CX) to revolutionize healthcare. This program is designed for individuals passionate about improving patient outcomes and healthcare quality through innovative technologies. By merging AI and CX, this course focuses on enhancing patient care and operational efficiency, ensuring a holistic approach to modern healthcare challenges.

Gain mastery in innovative approaches and cultivate a patient-centric mindset essential for modern healthcare. Engage in practical projects that apply AI and CX best practices, ensuring hands-on experience and real-world applicability. Learn to enhance communication through advanced AI techniques and implement strategic AI tools tailored for your organization. Join us to lead the charge in integrating cutting-edge AI and CX strategies, setting new standards in patient care and healthcare excellence.

The Modules - see brochures (below) for details

1 - Introduction to Healthcare CX and AI

2 - Strategic AI Integration in Healthcare

3 -Patient Journey in the Digital Era

4 - Data-Driven Healthcare Decisions

5 - Innovative Healthcare Solutions

6 - Building Strong Patient Relationships

7 - Fostering a Patient-Centric Culture

8 - Managing Change in Healthcare

Your Capstone - The CX and AI Strategies Implementation Plan

The CX and AI Strategies Implementation Plan is a comprehensive, 15-page customizable document aimed at enhancing healthcare outcomes through the integration of patient-centric approaches and AI innovations. This capstone project enables you to apply your course learnings to create a real, actionable blueprint focused on improving patient experience and satisfaction.

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Available at these Universities - Download and Share!

See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).

Ashland University - Strategic AI & CX in Healthcare Brochure

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Strategic AI in Sales

Learn how AI is transforming sales processes, boosting customer relationships, and creating tailored strategies ....

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Course Description

Unlock the future of sales with our transformative course on AI-driven strategies! Discover how artificial intelligence is revolutionizing sales processes, enhancing customer relationships, and enabling the creation of highly personalized strategies. Dive into the development of customized approaches through AI insights, learning to leverage advanced technologies for significant improvements in sales performance.

Our comprehensive curriculum covers key AI concepts essential for modern sales strategies, including the use of AI in Customer Relationship Management (CRM) to foster deeper, more effective customer interactions. Explore AI-based personalized sales training designed to boost your team's effectiveness and engagement. Harness the power of AI for actionable insights that drive multichannel sales effectiveness while also understanding the crucial ethical considerations in AI sales integration. Join us to stay ahead in the competitive sales landscape with cutting-edge AI knowledge and skills.

The Modules - see brochures (below) for details

1 - Intro to Artificial Intelligence (AI)

2 - AI CRM Solutions

3 - Sales Training and AI

4 - Intersection of AI and Sales

5 - AI for Customer Insights

6 - Reinforcement Learning in Sales

7 - Multichannel AI Strategies

8 - AI Sales Ethics

Your Capstone - The Strategic AI Sales Implementation Plan

Discover a comprehensive roadmap designed to unlock the vast potential of AI in sales operations. This capstone project provides a strategic plan for integrating AI into sales processes, enhancing customer engagement, and aligning with business goals to create a significant shift in sales dynamics. You are encouraged to infuse your unique learnings and perspectives from the course, empowering you to drive innovation and transformation in your sales strategies.

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Available at these Universities - Download and Share!

See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).

Ashland University - Strategic AI in Sales Brochure

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Transformative Leadership

Learn strategic leadership approaches to inspire others. Encourage those around you to strive beyond required expectations and work toward a shared vision ....

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Course Description

Transformative leaders inspire people to achieve extraordinary results. You'll learn a variety of leadership topics and critical skills to navigate a turbulent environment, innovate your organization, and emerge with a competitive advantage. Develop a deeper sense of purpose as industry leaders and top academic faculty help you explore skills, attributes, and essential leadership traits. This thought-provoking program also includes the full Ultimate Leadership Toolkit with OVER 50 workbooks, strategic plans, assessments, templates, activities, eBooks, and cultural posters.

Improve your ability to guide strategic decisions, shape workplace culture, reposition the core business, and create new sources of growth, as you learn to think critically during a time when so many models and principles no longer apply.

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "Attending this course was eye opening and gave me several key takeaways. Firstly, I really enjoyed learning about the importance of embracing innovation and challenging the status quo. Encouraging leaders to think beyond traditional boundaries and explore unconventional solutions. Secondly, the course instills a strong focus on adaptability, equipping us with the skills to pivot swiftly in response to market dynamics and emerging trends. That is a powerful skill to have in this day and age. Lastly, learning how to foster a culture of continuous learning and experimentation. Overall great course! I will certainly recommend this to my colleagues." - Brian A., Manager Growth & Strategy
  
  "I really enjoyed the Nelson Mandela and '12 Angry Men' modules. The examples being interactive and seeing the scenes play out in the movies really solidified the content for me. I think this has been a great course, and one that I am already applying concepts from to my professional life / also seeing what traits my current leadership has as they literally navigate through uncertainty." - Taylor S., CRM Administrator
  
  "Module 8 was my favorite because of the awareness topic, 360 feedback, and action plan. Also, module 7 was very interesting and applicable to my passion and role pertaining to AI innovation and developing digital solutions for betterment of organizational health. The program was wonderful. Content was informative, rich with examples, videos, practical applications, and very engaging." - Sanjay B., Global Head of Solutions
  
  "My 3 favorite parts - 1) Most enjoyable: Module 7 with the exercise in AI (ChatGPT). It was fun exploring what can be done with AI and how AI has the ability to completely transform the workplace. 2) Most beneficial: Module 2, the Deliberately Developmental Culture portion. Going through the workbook was eye opening about how to implement change into the company culture, what the benefits are, and how to measure success with it. 3) Most Insightful: Module 8 - The 360 Leadership assessment. I have experience with 360 self-assessments, but the additional pieces - the personal Board of Directors, action plans, how to change myself - was new and extremely helpful.
  
  I really liked working through this program. Each module had an impactful area which I can use in my own development. I liked the online option to take a course like this - I was able to do some work on it, leave it for a period of time to work, take care of personal projects, and go back and rejoin and pick up where I left off. The course forced me to think, use self-discovery, and open my mind to some new concepts. My colleagues were helpful regarding their own thoughts and findings, during the question-and-answer portions. This course has provided a number of tools, posters, handbooks that I can continue to change the way I think and lead others." - Scott W., Chief Information Security Officer
  
  "Modules 2,3, and 8 were my favorites because they had a lot of actionable steps and made me very reflective in how I want to be and operate as a leader. My favorite hands-on activity was the ChatGPT assignment. This was a great program! I like that there were many relevant assignments that kept me engaged with the work." - Kayla M., Sales Excellence & Strategy Manager
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The Modules - see brochures (below) for details

1 - The Radically Changing Nature Of Leadership

2 - Transformative Impact

3 - Power & Influence

4 - Managing Disruption & Transformation

5 - Personal Leadership

6 - The Socially Conscious Leader In The ESG Era

7 - Leadership & The Future Of Work

8 - Self-Awareness and the Growth Mindset

Capstone Project: The Transformative Leadership Personal Growth Plan

Illustrate your success with your own detailed action plan. Capture your personal mission, team strategy, key performance indicators, risk assessments, organizational goals, and innovation planning. By the end of this program, your Capstone Project along with the toolkit and materials you've worked on, becomes a critical piece of your very own Transformative Leadership Portfolio.

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Arizona Christian University - Transformative Leadership Brochure

Ashland University - Transformative Leadership Brochure - 3.2 CEU

St. Joseph's College Indiana - Transformative Leadership Brochure

Seton Hall University - Transformative Leadership Brochure - 3.0 CEU or 2 AC toward MS in Management (+1 project AC)

Shenandoah University - Transformative Leadership Brochure

Southwestern Law School - Transformative Leadership Brochure

University of New Haven - Transformative Leadership Brochure

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Women in Leadership

Designed for women stepping into leadership roles, those already in leadership, and others seeking to tackle unique challenges faced by women in the workplace ....

Learn more

Register now!

Course Description

The role of a woman in our society is constantly evolving. This course serves as a platform for female leaders to engage and uplift each other by inspiring positive change. Learn how to navigate the nuances of leading through thought leadership, barrier destruction, and influence. Each module helps you assess your skills, develop your thoughts, and work out your strategies. Even better, this course provides you with a full toolkit of OVER 60 Workbooks, eBooks, team focused activities, online templates, assessments, planning guides, and cultural posters. Plus - enjoy a generative AI Workshop! All to help YOU on the road to success.

From the ongoing battle for equal rights to the breaking of barriers in the workplace, women face complex issues in a dynamic environment that has been dominated by men for centuries. Even in the face of adversity, women continually meet or exceed company expectations while continuing to juggle the day-to-day. The modern-day woman is often required to transition from mogul to mother in a matter of minutes. Enjoy a course created and taught by women leaders, for women leaders!

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SEE WHAT OTHERS SAY ABOUT THIS COURSE (click to expand)
- Student Testimonials
  
  "The coursework was amazing. I loved the tools available to use as team-building activities to grow connections. The video selection fits each of the modules. There are several I want to review and watch again! The sections on gender bias were very eye-opening. The section on negotiations was the most valuable to me and I will be using it for myself and assisting clients. As I worked through the modules I recognized my confidence was growing. I've discuss it openly and have shared what I learned as well as sharing the ongoing networking opportunities from the program. I liked working on the modules and found them very useful, practical, and stress-free. I would recommend all female managers and coordinators complete this coursework! " - Martha T., Career Planning Manager
  
  "I really enjoyed interacting with the others during discussions. It is nice to see that you are not alone regarding some issues. The interactive format was well done too - especially the AI workshop! I appreciate all the work that was put into this program! GREAT JOB!" - Susan L., Director of Credentialing
  
  "There were so many parts, I valued them all. I especially liked the last one and the first and last speaker, but they all were good. I loved the handouts and everything you gave. I have them all downloaded and plan to use them with my team. the 360° Survey and Action Plan were more detailed and actionable than the one our company used - We'll be using this going forward! Great program. Might want to add that it is not only for those already in leadership, but those whose goal is to achieve leadership. I have already recommended people, but plan to send my professional staff also." - Maryanne I., Finance and Accounting Manager
  
  "My favorite modules were Winning Work-Life Balance and Mentoring. This was a wake-up call to really examine how I am spending my precious time. Prior to that section, my work week looked like 50-60 hours and then additional time spent on the weekends. Now, as a result of this course, I am beginning to incorporate more 'life' in my day and working much less on the weekends. I took the 'Solutions for Improving Work-Life Imbalances' video to heart and am being more intentional with my time. In that same section, the video on 'Teach Girls Bravery, Not Perfection' resonated in a good way. Middle school girls should have that message as required prior to entering the work force! Overall, I really enjoyed the entire course. There was so much great information, takeaways, and handouts. Also, having the option to take my time though the modules made it much easier to be present and enjoy the coursework. You all did a great job. Thank You!!!" - Janet N., Collateral Solutions Manager
  
  "I liked all of the speakers; they all brought a different piece to the table. Diverse backgrounds and some really good articles. All the resources were great - I loved them so much. I could understand and empathize so much with all the speakers. Activities are awesome and I recently switched careers and plan to do many with my staff. A lot of things discussed in this class encompass how I operate, celebrate, mentor, approach, and celebrate staff so it makes me feel good that I am 'on the right path'. I have also learned valuable feedback that I plan to take with me and utilize on this next journey. Especially holding everyone accountable, delegating, and communicating with staff more effectively - the RACI chart was instrumental in this. I will be going through all the modules again! Thanks Ladies - I will still be here for a while!!" - Cheryl V., Quality Operations Manager
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The Modules - see brochures (below) for details

1 - Pillars of Positivity

2 - Inspiring Emotional Intelligence

3 - Winning Work-Life Balance & Mentoring

4 - Improving Communication Habits

5 - Advocacy, Actions & Accountability

6 - The Art & Politics of Negotiations

7 - Organizational Leadership & Cultural Diversity

8 - Innovation & Team Engagement

Capstone Projects: Your Personal Growth Plan & The Organizational Strategic Plan

Step into your new found power with Confidence, Authenticity and Presence with one or both of these capstones. One is for you personally, while the Strategic Plan allows you to drive Women in Leadership throughout your entire company.

Available at these Universities - Download and Share!
See notes for schools offering Academic Credits (AC) and Continuing Education Units (CEU).
Ashland University - Women in Leadership Brochure - 3.2 CEU

Houston Christian University - Women in Leadership Brochure

Minnesota State University, Mankato - Women in Leadership Brochure

University of California, Santa Barbara - Women in Leadership Brochure - 3.2 CEU

University of Colorado, Colorado Springs - Women in Leadership Brochure

University of New Haven - Women in Leadership Brochure

University of North Dakota - Women in Leadership Brochure

University of North Georgia - Women in Leadership Brochure

University of Oklahoma - Women in Leadership Brochure

University of San Francisco - Women in Leadership Brochure

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Register now!

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Use your special Device Code to select your M4 iPad Pro, MacBook Air, or $1000 Amazon Card as you register!

For additional information, please contact Megan Taylor megan@canvassupport.education

*This offer cannot be combined with additional discounts or coupons.